Last updated: 10 November 2026
1. Who we are
RECODA — Research, Community, and Organizational Development (“RECODA”, “we”, “us”) is a non-governmental organisation based in Arusha, Tanzania. This Privacy Policy explains how we collect, use, store, and protect personal information when you use recoda.or.tz and related online services.
2. Information we collect
Depending on how you interact with us, we may collect:
- Contact form: name, email, phone (optional), and your message.
- Feedback & whistleblowing: name, email, subject, message type, and your report.
- Resource downloads: name, email, affiliation (student/institution), and organisation or college name.
- Job applications: information you send when applying for vacancies (see our Applicant Privacy Notice).
- Technical data: basic server logs such as IP address, browser type, and pages visited, used for security and performance.
3. Why we use your information
- To respond to enquiries and provide requested information or services.
- To improve our programmes, website, and community accountability processes.
- To understand who uses our research materials and manuals.
- To process recruitment and related HR communications.
- To protect the website against abuse, spam, and security threats.
- To meet legal, audit, donor, or regulatory obligations where applicable.
4. Legal basis and fairness
We process personal data for legitimate organisational purposes, to perform requests you initiate, and where needed to comply with applicable law in the United Republic of Tanzania, including principles reflected in Tanzania’s personal data protection framework. Where consent is required, we will ask for it clearly.
5. Sharing your information
We do not sell personal data. We may share information only with:
- Authorised RECODA staff who need it to respond or manage programmes.
- Trusted service providers (for example email or hosting) under confidentiality obligations.
- Authorities when required by law, court order, or to protect rights and safety.
6. How long we keep data
We keep personal information only as long as needed for the purpose collected, then delete or anonymise it where practical. Typical retention (unless a longer period is required):
- Contact and general feedback messages: up to 24 months after closure.
- Whistleblowing reports: as needed for investigation and accountability, then securely archived or deleted.
- Download registrations: up to 36 months for outreach and reporting on material use.
- Job applicant data: see the Applicant Privacy Notice.
7. Security
We use reasonable technical and organisational measures to protect personal data. No online system is completely secure; please avoid sending highly sensitive information by unsecured email unless requested.
8. Your rights
Subject to applicable law, you may request to:
- Access the personal data we hold about you.
- Correct inaccurate information.
- Request deletion or restriction where appropriate.
- Object to certain processing, including non-essential communications.
To exercise these rights, email info@recoda.or.tz with the subject line “Privacy request”. We may need to verify your identity before responding.
9. Children
Our website is intended for a general audience and organisational users. We do not knowingly collect personal data from children for marketing. Programme photos of children are handled under community consent and safeguarding practices described in our Safeguarding page.
10. Cookies
We use limited cookies and similar technologies for website operation and security. See our Cookie Notice for details.
11. Changes
We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the site after updates means you accept the revised policy.
12. Contact
RECODA
Nanenane Themi Ground, Njiro, Arusha, Tanzania
Email: info@recoda.or.tz
Web: https://recoda.or.tz